ECF Filing - General FAQs
The Clerk's Office is fortunate to have an experienced and dedicated staff. While we encourage you to call us if you have questions, we hope you will first take the time to research your inquiry using the various sections of this web site. To expedite your research this section provides answers to those frequently asked questions about the court and its procedures. We hope you find them helpful and informative.
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My law firm/office shares a PACER account. Can we continue to do this using NextGen CM/ECF?No. Each user must have an individual upgraded PACER account in order to e-file in NextGen CM/ECF. A PACER Administrative Account (PAA) can be created to manage the billing for all of the individual accounts. Staff members who share a PACER account only for research can continue to share. Please see the PAA User Manual or contact PACER at 800-676-6856 for additional information.
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I already have CJA filing privledges in another NextGen court. Is there anything else I need to do?Panel attorneys need to contact the PACER Service Center via email at pacer@psc.uscourts.gov or by phone at 800-676-6856. Request CJA privileges for the District of New Hampshire to be added to your account. Please be prepared to provide your name, PACER username and PACER account number with your request.
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I linked my account when the First Circuit Court of Appeals converted to NextGen CM/ECF. Do I have to link my account again?Yes. You will need to link your District Court CM/ECF account and your individual upgraded PACER account in order to e-file documents with this court.
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I do not remember my CM/ECF credentials can I still link my CM/ECF and PACER accounts?Please call our office at 603-225-1423 for assistance obtaining your CM/ECF credentials.
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What happened to my CM/ECF account since the court has transitioned to NextGen?Your account still exists. You need to link you CM/ECF account to your individual upgraded PACER account. Once the two accounts are linked you will access CM/ECF via PACER using your PACER credentials. Step-by-step instructions for linking the accounts are provided on this website under the "About NextGen CM/ECF" tab.
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Once I upgrade my PACER account, will this impact my ability to access other courts who are not on NextGen?Your individual upgraded PACER account will allow you to view electronic documents filed in both NextGen and non-NextGen federal courts.
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How do I continue to e-file in courts who are not on NextGen?You will continue to use the CM/ECF login and password issued to you by the individual court to e-file in CM/ECF.
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How do I know if I have an upgraded PACER account?Upgraded PACER accounts have usernames that are at least 8 characters. If your user name is 6 characters, you do not have an upgraded account. To verify your account type: Go to PACER and select Manage My Account. Look under "Account Type." If you see "Legacy PACER Account," select the Upgrade link and follow the prompts to upgrade your account.
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How do I make changes/updates to my CM/ECF account?Filer Users must notify the court of any change to this information. If you are participating in any active cases in CM/ECF, electronically file a "Notice of Change of Address" in each of those cases. You must update your contact information via PACER. From the PACER home screen select "Manage My Account." Select the Maintenance tab and use the links to update your personal information, address information and primary e-mail address. Step-by-step instructions can be found on this website under Electronic Filing>Reference Materials>Technical Information.
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How do I update the telephone number associated with my CM/ECF Account?Log into PACER go to "Manage My Account" located on the upper right side of the PACER home screen. Select the Maintenance tab and click the "Update Address Information" link.